If a digital item you purchased on G2A (how does G2A work) is not as described, doesn’t work, or has been removed from your account, you are entitled to a refund. Most of buyers will then turn to payment reversal. If you have any business-related questions or want to work with us, let us know! I have not seen this anywhere else. With more than 20 million customers, 40,000 unique products, and 400,000 sellers, G2A is at the top of the game for digital marketplaces. G2A möchte das Einkaufserlebnis für alle Kunden verbessern, indem diese zusätzlichen Kosten bei g2a.com reduziert werden. A refund request may be full or partial. 14.51 … If you want to get a G2A refund and manage to navigate their two-tier system of support, there are still cases when you aren’t able to get your money back. It that time in correspondence with the seller, the buyer tries to solve the issue. G2A just wants proof that you are serious. Zögern Sie also nicht mehr, Ihren Einkauf bei g2a.com zu beginnen. If you experience a problem with your digital item purchased on G2A, you need to attempt to resolve the issue with the seller first. Physical items generally need to be returned before the refund is processed. Besides games, on their website, you can find electronic wallet top-ups for various digital platforms, gift cards, software, electronics, and other merchandise. If the activation key which you purchased on the G2A website from a particular seller is invalid, duplicate, or removed from your account, you can file an MBG claim. G2A refund policy depends on whether you purchased a digital item or a physical product. If yes, please let me know how it went. z o.o., 53 Emilii Plater Street, 00-113 Warsaw. The money-back-guarantee sounds cool but is a way for users to suffers and make sure that G2A as a company doesn’t have to hold reliability for these scams. How do I report the problem to the seller? In order to back your case up, our specialists need hard proof that something went wrong. Set up your DoNotPay account in your web browser and see what else you can do with the help of our pocket robot lawyer: We have helped over 300,000 people with their problems. Most buyers just decide to make payment reversal, which will most definitely result in your G2A account to be banned. First, you need to report the fraud committed by the seller to the local police or other … Physical and digital products are governed by different laws. Jetzt klicken und mit 43 g2a.com Cashback Codes und Geschenkkarten sparen. Log into your G2A account to get the most popular titles for less. It is in seller interest to solve the issue with the buyer because customers rate them. In order to get a refund using MBG, you need to provide the necessary proof that something went wrong. Everything You Need To Know About the South Carolina Inmate Packages, How To Send a Texas Department of Criminal Justice Inmate Mail, tickets in any city, faster and easier. After you have opened a support ticket, sellers have 7 days to solve the issue regarding purchase. If you’re a gamer, you’ve probably used more platforms than just G2A. Where can I find my conversation with the seller? The currency must match the initial order. See the Physical Products Policy for more detailed info. But the police don’t need to do anything here. You then open support ticket on G2A. Has anybody really do that? But this will just result in your account being banned, and G2A has experienced team which manages such cases so you might even end losing payment reversal case. All refunds will either go to the source of the payment method or to your G2A balance. With the help of DoNotPay, the world’s first robot lawyer, getting your money back has never been easier. See All G2A Selling Fees & Commissions. Everything You Need To Know! You can file the claim within 365 days of your purchase. All refunds will either go to the source of the payment method or to your G2A balance. Got some tips for us? Their logic behind this is that any dishonest sellers will be deterred by police involvement, and dishonest buyers will be deterred as attempting their scam would mean filing a false police report. There are three ways to do this: In case the seller doesn’t respond or provide a satisfactory solution within seven days, you can file a Money Back Guarantee claim in the following manner: If the G2A two-level refund policy looks too complicated and confusing, you don’t need to worry. The purpose of the program is for G2A.COM users get their money back if a product they bought isn’t as described, doesn’t work or stops working and a compromise with the seller could not be reached. I have had one open for 7 days and I have yet to recieve any reply. Is G2A Loot Rigged & How It Works? Xiaomi Mi WiFi Range Extender Pro. , every G2A buyer has the right to claim the Money Back Guarantee three times in one calendar year, but the total refund amount cannot exceed, Find the Contact seller button on the Show key page right when you buy the item, Go to the Orders history on your G2A Dashboard, click on the order you need, and locate the Contact seller button, If you already have a conversation with that seller, click on Add order number tab in the conversation, and remember to wait seven days before moving on to the Money Back Guarantee procedure, Locate the conversation with the seller and find the Go to claim button, By clicking the button, open the pop-up window for creating a new ticket, Fill out the form including the product name, key, problem type, and a resolution preference, Attach any supporting documents or screenshots. Learn how to enable our exclusive G2A cashback code "PKEYS" to get money back while purchasing your favorite cd keys from G2A! 0 comments. We try to do what is best for both our buyers and sellers. You’ll be updated on the case via e-mail. What happens to the seller involved? If you provided all the requested documents, G2A should be able to process your refund request within five days of receiving your claim. The Money Back Guarantee process does not apply to digital products that come directly from the developer or from an official reseller. Any help would be greatly appreciated. We're working on refreshing the look of our login page on G2A.COM. Sit back and relax while we do the work. Once you apply the cashback code. Developers and official resellers offer their own refund guarantees outside of MBG. , DoNotPay can work its magic and get your money back. Log in or sign up to leave a … Where can I find my conversation with the seller? Especially if only a few Euros are in question. As the most popular digital items on G2A’s marketplace are redeemable digital game keys. G2A also provides a unique opportunity for subscribers to earn money by referring products to their friends. a) Seller or Selling User is entitled to cover his product(s) under the Money Back Guarantee program. Bad customer service has a direct impact on a seller’s rating. I am very interested to see police officer face and how would that go. You can learn more at Before the application will be processed, two steps are necessary: 1. G2A Money Back Guarantee is basically a cover in case something goes wrong and the seller doesn’t want to help you, a seller is unresponsive or you and the seller can’t agree on the solution. You are at the center of a war against the Ridden. Is Kinguin Safe To use Or Scam? … If something goes wrong, sellers or support provides help in most cases. Once you have submitted the claim with all the necessary information, it will be reviewed and proceeded. , G2A is at the top of the game for digital marketplaces. You will also be updated via e-mail if any new messages appear regarding your case. 13.34 CAD 31.04 CAD-57%. Using this platform, you can buy skins, sell them or pay for games with them. Xiaomi 70 Mai Smart Dash Cam PRO. Business. Commentdocument.getElementById("comment").setAttribute( "id", "a1a8a5f385dca7d3b280aadec75ea32b" );document.getElementById("fc5c89e5bc").setAttribute( "id", "comment" ); G2A Loot Review – What Is G2A Loot? Media inquiry. The MBG is there to protect you in case the product you bought isn’t as described, doesn’t work, or stops working. Basically, physical items don’t need a program like this. If you encounter a problem with an item sold by the developer or official reseller on G2A, it will be required that you report it and resolve it with the seller of the product. Comment has been collapsed. The Money Back Guarantee program is designed as additional protection for buyers in cases of unresolved legitimate complaints. Not only do they sell games and other products, but they also offer other services, like G2A Direct for game developers and G2A PAY, an online checkout gateway. If you want to get a G2A refund and manage to navigate their two-tier system of support, there are still cases when you aren’t able to get your money back. The above statement you can often see copy/pasted from G2A support members when dissatisfied buyers start complaining on Reddit that they need to file a police report in order to get a refund. G2A PAY allows refund payments. The Money Back Guarantee program guarantees the User buying on the Site Seller’s or Selling User’s product covered by Money Back Guarantee program that in case the product is faulty the Seller or Selling User shall refund the full amount to the User. This is the only and the best way to ensure we’re fair as much as it is possible. G2A Support will also notify you by email whenever there’s a new message about your case, so make sure to leave an active email address when creating a new ticket. For everyone. 31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong Incorporation number: 2088957 Business registration number: 63264201. and see what else you can do with the help of our pocket robot lawyer: Get rid of unwanted subscriptions or memberships, Skip the phone queue when getting in touch with customer service reps, Sue people and companies in small claims court, Get refunds for delayed or canceled flights, Protect yourself from stalking and harassment, How To Copyright a Video and Take Down Copies. The only question remains to be asked is: Why did G2A remove it in the first place. The only way to get money from g2a is from the seller directly, essentially if the seller (that you suspect is a scammer) is going to issue you a refund. According to G2A, both of these actions have consequences far beyond just being banned from G2A.COM, and so this is the best way to ensure safety. Rückgabepolitik von G2A. And there’s more! Overwatch Battle.net Key GLOBAL. Can I use Money Back Guarantee? G2A offers digital downloads and digital activation keys for games spanning multiple platforms, including PC, Xbox, and more. That website is one you may have heard of recently called g2a. I bought a key by mistake and didn’t use it. Paperwork from the police (or other appropriate authority) that proves you officially reported the case is a surefire way to ensure that neither buyers nor sellers are scamming each other. Business ; All-in-One Global Payments. How do I report the problem to the seller? If you provided all the requested documents, G2A should be able to process your refund request within five days of receiving your claim. Kinguin Review (2021) – How Kinguin Works? If a digital item doesn’t work, doesn’t look as described, or gets removed from your account, this program entitles you to a refund. If a digital item you purchased on G2A ( how does G2A work ) is not as described, doesn’t work, or has been removed from your account, you are entitled to a refund. As the most popular digital items on G2A’s marketplace are redeemable digital game keys, per G2A’s Support Hub page, you should know that refunds are possible if the key is not displayed yet. G2A vs Kinguin vs Eneba vs Gamivo Comparison – Which Is Better? My ticket is: OJCB-723388. After doing both of those things, a team member responded to me that I would need to go to the local authorities and file a report of theft. Per G2A Terms and Conditions, every G2A buyer has the right to claim the Money Back Guarantee three times in one calendar year, but the total refund amount cannot exceed €2,500 (almost $3,000). G2A is great marketplace for game keys with its pros and cons, and MBG is definitely one of the cons. BASEUS Uchwyt Magnetyczny Samochodowy do telefonu. In such situations, you are advised to contact the G2A Support Team. G2A claims that any dishonest sellers will be deterred by police involvement, and dishonest buyers will be deterred as attempting their scam would mean filing a false police report. For example, they care about bad reviews on g2a website. Most buyers will not go to police station and file report even if they were “scamed” by seller. Code for 2020. DoNotPay Can Do Much More Than Helping With G2A Refunds! This happens when you buy two copies of the same game by mistake, or you realize you purchased a key for the wrong platform. Money Back Guarantee on G2A.COM. If the payment method you used is not available anymore, the refund amount will be credited to your G2A Balance. The Money Back Guarantee program is designed as additional protection for buyers in cases of unresolved legitimate complaints. Yes. We need to … We will solve this issue within 24 hours. Pleas note that we're a marketplace were all keys are sold by independent sellers. Leave them here. Police will obviously not do anything regarding that nor they can help even if they wanted to. We need to treat equally both parties and can’t just assume that buyer is always right no matter what without some strong evidence. With more than 20 million customers, 40,000 unique products, and 400,000 sellers. If the payment method you used is not available anymore, the refund amount will be credited to your G2A Balance. Then, to your surprise you get message from G2A saying that you need to file police report in order to get refund. Money Back Guarantee for digital products, offered by sellers. Money Back Guarantee program shall apply to all products purchased after January 01, 2019. Click here if you need help with your marketplace purchase, auction or just about anything else! G2A PROS & CONS, Want To Sell On G2A? For cash back place your cashback code g2a in the inbox and apply for money again. Is Kinguin Legit? The chances of you being in a group where more than 3 times in one year you need to use MBG is very small. Second, all cases reported via Money Back Guarantee are monitored and followed up. Of course, going to the police station to report seller and transaction that happened on some foreign site is by all means ridiculous. Offer from 11 sellers. Buyers of digital products, primarily redeemable game key codes, can count on the Money Back Guarantee program, which is still in beta. Is it free? Offer from 1 seller.
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